If you have not already registered on this site, we encourage you to do so now. You can also configure your thermostat on the thermostat screen itself using the. Once that light came on things started to make happen. Finally, you will be able to connect the Thermostat with your Lyric Controller. evohome Wi-Fi Thermostat. Saturday and Sunday: 9am - 5pm CDT, Online Order Support and Customer Service Click "Delete Account" at the bottom right of the page. OR Contact Us Contact. Our site offers entitled content to site visitors based on the relationship the visitor has with our business. Honeywell Total Connect Comfort web site, displaying its login page, with active account info filled in. Or, your own internet connection may have gone down due to storms in the area, downed wires, exterior equipment failures, and so on. By this, we mean that the thermostat will not connect to your home Wi-Fi network. Also for: … Password reset via SADP software. Home Security C1 and C2 Wi-Fi Security Camera. An email will be sent to you confirming that your account was successfully deleted. A confirmation email has been sent. Total Connect 2.0 - Frequently Asked Questions ... (Recover user name/reset password) Here's how to reset or recover your log-in credentials on the Remote Service website. Total Connect 2.0 - Frequently Asked Questions Platform All platforms Web iOS Android × Close Use a Self Service chat BOT: or Web Tool: Chat BOT Tool-----1. For more information on getting your Lyric Round Thermostat into Total Connect, please consult the Total Connect 2.0 Enrollment Guide. ; SCHEDULE RESET – Use this to clear your device's schedule. 1-800-664-2751 No such FAQ found. What works with Total Connect Comfort? Change Password Successful This site will not operate without JavaScript enabled. Click on Below Link: Link : https://wiki.honeywell.com/x/2AQJD See the range of products the Total Connect Comfort app works with below. Wi-Fi Programmable Thermostat. Use the following steps. Typical causes for this type of failure to connect are listed next. What would you like to reset? Select "View Settings" for the "Comfort System". Open the SleepIQ password reset email. And your READ.ME is excellent. Saturday and Sunday: On the Total Connect Comfort menu, select "Locations'. Monday through Friday: 7am - 7pm CT. If asked to reenter the information, it might be because the app has lost connection to the server, the cache of the app was cleared or an update was installed. 2. Refer to the FAQs tab on this site to learn about enabling JavaScript for your browser. 9am to 5pm CDT. Enter your email address below to reset your password. There are several types of resets available. 1-800-468-1502 The Honeywell Total Connect Comfort app allows users to remotely monitor and manage their heating and cooling system – at anytime, from anywhere. All day (24 hours), Monday through Sunday, Professional Contractor Support Honeywell’s Total Connect Comfort delivers comfort, peace of mind and energy efficiency to both homeowners around the world and business owners alike. Open Hours: What should we do to improve this article? - On the Total Connect Comfort login page, click 'Forgot Password?'. File 2. Totalconnect 2.0 Remote Services lets you stay in the know wherever you go. Select it and enter your Wi-Fi password. Learn how much a Wi-Fi Thermostat could save you on your energy bills. When a My Total Connect Comfort account has been activated and registered to a Honeywell Home RedLINK and/or Honeywell Home Wi-Fi thermostat you have the ability to control your heating and cooling system settings, temperature, and various other thermostat features from your … Using AlarmNet Direct just go to the “manage TC2” Page and locate the account that you need to reset Select the desired Wi-Fi Network and touch “Connect”. How To Buy . Complete the following steps to setup your Lyric Thermostat with Total Connect: 1. Click "Remove Comfort System" at the bottom right of the page. 9am to 6pm CDT The Total Connect Comfort app allows users to remotely monitor and manage their heating and cooling system – at anytime, from anywhere. Total Connect Comfort app. New to our site? You can now configure your device for it's new settings via the "+" icon, or "Add new device" button on your Honeywell Home mobile app. Touch “Change Network”. The [unofficial] Honeywell Total Connect Comfort app allows users to remotely monitor and manage their heating and cooling system at anytime, from anywhere. Privacy Statement and End User License Agreement; Terms & Conditions; Global Site; Mobile view; Feedback © 2021 Resideo Technologies, Inc. We will send an email to the email address you used when creating your account that will enable you to reset your password. To register your thermostat to the Total Connect Comfort website you have to … Delete my thermostat in www.MyTotalConnectComfort.com, delete my entire account with Honeywell, delete the Total Connect Comfort app from my phone, delete my entire house in Google Home, disconnect the Evohome from the WiFi and all these steps several times in different orders. Problem. Continue to the Wi-Fi Reset section. Smarter homes are connected homes - better control, more comfort and bigger energy savings. evohome security. Learn more about Resideo's response to COVID-19 >, See current discounts, promotions and bundles, Get more back and more out of your products. Welcome to Total Connect Comfort. Back to log in page Total Connect Comfort Solutions, you can remotely monitor and control the heating and cooling system in your home or business—you can stay connected to your comfort system wherever you go. Open Hours: Monday through Friday: 9am - 8pm CDT Geniet in alle veiligheid van uw klantenportaal op de website van Total Belgium. Saturday and Sunday: 9am - 5pm CDT, Total Connect Comfort Thermostats New Password reset and Change Master User name for Total Connect 2.0 . I've forgotten my Honeywell Home app user ID or password. Confirm your decision by entering your password and select "Submit". Verify that the correct username and email/phone information has been entered. You've reset your device! 1 Open the Total Connect Comfort web site. Use your mobile to monitor and control your heating, any time, anywhere. File 1. Support; ... Open the Honeywell Home app and select "FORGOT PASSWORD" to reset your password. With the tap of a finger, control your security systems, receive text messages and email alerts—even view live video and video doorbell events, locate vehicles or assets, control thermostats, lighting and locks—anytime, anywhere. Monday through Friday:9am to 8pm CDT The server could not sign you in. Note: If you do not receive a response, check your junk mailbox or use an alternate e-mail address. Continue to the Factory Reset section. View and Download Honeywell VisionPRO Wi-Fi TH8320WF user manual online. The Total Connect Comfort app allows users to remotely monitor and manage their heating and cooling system – at anytime, from anywhere. This dealer toolkit provides you with all the tools you’ll need to present this solution to your prospects and customers - A password reset link will be sent to … It may or may not have been able to connect prior. The correct data must be entered for the reset to be sent. Your email * Submit. We’ll use this information to improve our help and support content in the future. Enter your user name as requested and click I'm not a robot, then NEXT. This may take several minutes. FordPass (10 Similar Apps, 6 Review Highlights & 242,366 Reviews) vs Total Connect Comfort (10 Similar Apps, 6 Review Highlights & 120,285 Reviews). VisionPRO Wi-Fi TH8320WF thermostat pdf manual download. I would like to use several mobile devices to access Total Connect Comfort and control my thermostat remotely (tablet or smart phone). Dane, first, thank you for the effort you've put in to this server and app. Continue to the Factory Reset section. Message us on Twitter for help with our products. Sync your smartphone. - Enter your account username (email address) and select 'Submit' - A password reset link will be sent to you by email Forgot Password or Account Locked? Honeywell Total Connect Comfort. Select the location from which you want to remove the comfort system. I just added it to my assistant. File 2. The information provided should always be read in conjunction with the applicable installation and use instructions and all safety information provided in those instructions must be complied with. If you do not know your home system type / configuration, we recommend contacting a HVAC professional for assistance*. World leader in homesourcing, providing scalable customer and technical support solutions with a global network of home-based agents and a secure, proprietary cloud-based platform. Sorry, something went wrong. Sometimes, they take down Honeywell Total Connect Comfort servers for maintenance or upgrades. Yes, the Total Connect Comfort application will save the login credentials. Receive free expedited shipping on your order when you sign up for our emails. Please select a region. *A factory reset will completely erase all Wi-Fi and Configuration settings for your thermostat. Select the password reset link. Remotely connect and control your security system, Wi-Fi thermostat, smart locks, lights and other smart home devices with the Total Connect 2.0 App from Resideo. Honeywell’s Total Connect Comfort works with Honeywell Wi-Fi Thermostats and with Prestige®, Prestige® IAQ, Wireless FocusPRO® and EConnect™ Comfort Systems when used in conjunction with Honeywell’s Internet Gateway. (Thermostats, WiFi Cameras, Smart Home Security, Water Leak Detectors, and Buoy) ; SCHEDULE RESET – Use this to clear your device's schedule. What should I do? Total Connect 2.0 Total Connect 2.0. Total Connect Comfort is a website for remote control to Honeywell Wi-Fi thermostats, that can be used as an alternative to the Honeywell Total Connect Comfort app which is available for both Android and iOS. Total Connect 2.0 - Frequently Asked Questions Platform All platforms Web iOS Android × Close Enter the Wi-Fi password and Touch Next. 2d Log in. (Performed in the My Total Connect Comfort web portal) Or, your own internet connection may have gone down due to storms and power outages in … The Honeywell Total Connect Comfort app allows users to remotely monitor and manage their heating and cooling system – at anytime, from anywhere. What would you like to reset? Open Hours: Problem. If I click the hamburger menu on the left top, and select Home Control, then the Honeywell Total Connect Comfort US is listed below the assistant. File 2. If a user is not receiving the option to reset their password, it is likely that incorrect information has been entered in the password reset screen. Passwords must contain a minimum 8 characters, max 30 characters, at least 1 uppercase, 1 lowercase, 1 number, 1 special character. 2020-12-14 07:28:16 @16fire @Honeywell_Home are you experiencing issues - I can login from my iPhone account or my Alexa How do I change or reset the WiFi connection on my WiFi 9000 Color Touchscreen Thermostat ... Scroll down and touch Wi-Fi Setup. TOTAL CONNECT COMFORT APP ... and selecting my home network and entering my home wi-fi password) – To troubleshoot issues with pairing your Wi-Fi network to your thermostat, ... Power cycle the device for 30 seconds or perform a hard reset by pressing and holding the reset … Welcome to our website. You can now configure your device for it's new settings, either using the Honeywell Home mobile app, or on the thermostat screen itself. The information in this Article is intended to help installers and users of our products with questions they have. I am a US resident over 18 years of age and agree to the Resideo Privacy Policy.*. I have finally gotten it working after realizing I had to convert from Total Connect Comfort to Honeywell Home. Contact a Pro; Find a Retailer - USA; Find a Retailer - Canada; Europe and Asia-Pacific; Shop Honeywell Home; Rebate Finder The information in this Article is intended to help installers and users of our products with questions they have. 1 Open the Total Connect Comfort web site. Once you've entered your email address, you will be asked to answer one of the secret questions you set up during registration. Honeywell Total Connect Comfort web site, displaying its login page, with active account info filled in. Password reset via iVMS-4200 Client Software. We can help you reset your password and security info. Speak directly with an agent for help with our products. All platforms. The Resideo Total Connect app offers smart home and business solutions for users to remotely control their security system, video cameras, thermostats, lighting, locks and more. What is My Total Connect Comfort? With a programmable thermostat, such as one made by Honeywell, you can program it to turn on and off according to your schedule. Step 3 – Register your thermostat in the My Total Connect Comfort web portal. To reset your password, follow these steps: - Go to www.international.mytotalconnectcomfort.com and select your country, - On the Total Connect Comfort login page, click 'Forgot Password? With the tap of a finger, control your security systems, receive text messages and email alerts—even view live video and video doorbell activities, locate vehicles or assets, control thermostats, lighting and locks—anytime, anywhere. Press ↓ until you see Reset, and then select it, Congratulations! A confirmation window will pop-up, select "Yes". ; WI-FI RESET – Use this to make your device "forget" its current Wi-Fi network. We are working on it. evohome security. 2.2bCheck your email for a response from My Total Connect Comfort. Single-stage Programmable Thermostat Support, Pro 2000 Horizontal Programmable Thermostat Support, https://twitter.com/messages/compose?recipient_id=182916123, Press [Symbol] until you see Reset, and then select it. Continue to the Wi-Fi Reset section. 2.2a Follow the instructions on the screen. There are several types of resets available. 9am to 5pm CDT. File 1. FACTORY RESET – Use this to reset your device back to its original settings. Total Connect 2.0 Remote Services lets you stay in the know wherever you go. Recover your account. If you want to change the program, or if the display doesn’t turn on, you can easily reset a Honeywell programmable thermostat. What device are you trying to factory reset? It is what I was looking for to use my ISY for heat pump control. Total Connect Comfort works with Honeywell Home Wi-Fi Thermostats and with Honeywell Home Redlink Comfort Systems when used in conjunction with a Redlink Internet Gateway. Connect with an agent for quick assistance. Total Connect 2.0 - Frequently Asked Questions for All platforms. To reset your password, follow these steps: - Go to www.international.mytotalconnectcomfort.com and select your country. Go back to the SleepIQ App to log in with your new password. works with. Registering your thermostat online To view and set your Wi-Fi thermostat remotely, you must have a Total Connect Comfort account. Support; ... Open the Honeywell Home app and select "FORGOT PASSWORD" to reset your password. Your Bell Total Connect password has been changed. Single Zone Thermostat. Saturday and Sunday: 9am - 5pm CDT, Indoor Air Quality and All Other Homeowner Products Monday through Friday: 9am - 8pm CDT Registering your thermostat online To view and set your Wi-Fi thermostat remotely, you must have a Total Connect Comfort account. Forgot your password? … Password Reset. Make sure your user name and password are correct, and then try again. Copyright © 2020 Resideo Technologies, Inc. Honeywell Home is a trademark of Honeywell International Inc. used under license to Resideo Technologies, Inc. sales@support.com 1200 … Single Zone Thermostat. My Total Connect Comfort. FACTORY RESET – Use this to reset your device back to its original settings. It's a long story why, but the printer is locked by administrator password (not any of the default ones). Confirm your decision by entering your password and select "Submit". evohome Wi-Fi Thermostat. Sometimes, the Honeywell Total Connect Comfort servers are taken offline for maintenance or upgrades. © 2021 Resideo Technologies, Inc. Monday through Friday: 9am - 8pm CDT If I look under devices by tapping the button in the upper right corner then only the mini is listed. Step 1 – Connect your mobile device to the thermostat’s Wi-Fi network (NewThermostatxxxxxx) Step 2 – Connect the thermostat to your home Wi-Fi (via an internet browser on your mobile device) Step 3 – Register with Honeywell / resideo. works with. If asked to reenter the information, it might be because the app has lost connection to the server, the cache of the app was cleared or an update was installed. Open Hours: On the Total Connect Comfort menu, select "Account". File 3. Congratulations! - Enter your account username (email address) and select 'Submit' - A password reset … Totalconnect 2.0 Remote Services lets you stay in the know wherever you go. Create a new password, select Save. Password reset via iVMS-4200 *For model number DS-72xxHUHI-Fx, DS-9xxxHUHI-Fx, DS-73xxHUHI-Fx, and Hikvision Kits, password reset process is only available via SADP or iVMS-4200 Client Software. File 3. Connected Smart Home Products Open the Honeywell Home app and select "FORGOT PASSWORD" to reset your password. File 1. You've reset your device! There are several types of resets available. Connect your Wi-Fi-enabled device and smart thermostat via the Total Connect Comfort app to control your home's temperature and humidity. Open Hours: the_joey_o wrote: I have a Ricoh Aficio MP C2050 for a business that I am supporting. I HAVE HAVE PROBLEM TO MY RICOH AFICIO MP2510 THE ADMINISTRATOR PASSWORD DID NOT OPEN I USED SUPERVISOR BUT IT DID NOT WORK. North America. Click. File 1. To reset your password, follow these steps: - Go to www.mytotalconnectcomfort.com and select your country - On the Total Connect Comfort login page, click 'Forgot Password?' 1-800-633-3991 To reset your password, follow these steps: - Go to www.international.mytotalconnectcomfort.com and select your country - On the Total Connect Comfort login page, click 'Forgot Password?' This may take several minutes. - A password reset link will be sent to you by email - Click on the link and follow the onscreen instructions to complete the password reset process. 1-855-733-5465 We have just released a new method to reset your Total Connect 2.0 end users password or change the master users email or username. 2c Follow activation instructions in the email. What would you like to reset? File 3. Go to mytotalconnectcomfort.com M31570 2 Login or create an account. Yes, the Total Connect Comfort application will save the login credentials. Simply click the “Reset Password” button in the email and you will be asked to create a new password. Total Connect Comfort app. Forgot your password? Hello,I am new using the Tia portal V11 and I use it to configure a KTP 600 basic color pn HMI touch panel, but i can't find a way to reset a user password without download configuration from pc.Because when someone type a wrong password five times, t M31571 After a brief connection period, your thermostat will display a “Connection Success” message. Monday through Friday: With the tap of a finger, control your security systems, receive text messages and email alerts—even view live video and video doorbell events, locate vehicles or assets, control thermostats, lighting and locks—anytime, anywhere. ; WI-FI RESET – Use this to make your device "forget" its current Wi-Fi network. File 2. 2.1 Open the Total Connect Comfort web site Go to www.mytotalconnectcomfort.com 2 Register online for remote access 2.2 Login or create an account Login – or – click Create An Account. If you have not received the password reset email after five … Saturday and Sunday Total Connect Comfort - TCC - Examples include the evohome Wi-Fi thermostat, evohome + RFG100 Gateway, Single Zone Thermostat + RFG100 Gateway. Total Connect Comfort is a internet-based service that allows you to view and control your home environment from anywhere in the world where you can connect to the internet using your mobile device (cellular data network or Wi-Fi). @balansay @Honeywell_Home, your Total Connect Comfort #smart #thermostat service is down PST 11:27 PM (Seattle) thanks! - Enter your account username (email address) and select 'Submit'. First, enter your Microsoft account and follow the instructions below. Total Connect Comfort works with Honeywell Home Wi-Fi Thermostats and with Honeywell Home Redlink Comfort Systems when used in conjunction with a Redlink Internet Gateway. The information provided should always be read in conjunction with the applicable installation and use instructions and all safety information provided in … This email will be sent from Connected-Home (HoneywellHomes@honeywell.com). ', - Enter your account username (email address) and select 'Submit', - A password reset link will be sent to you by email, - Click on the link and follow the onscreen instructions to complete the password reset process. An email will be sent to you confirming that your account was successfully deleted. Honeywell’s Total Connect Comfort is the perfect solution if you travel frequently, own a vacation home, a business or manage an Call any of the product support numbers above and select the 'Contractor' option. Use the following steps. The Honeywell Home trademark is used under license from Honeywell International Inc. www.international.mytotalconnectcomfort.com. If you've forgotten your password: 1. Download Total Connect Comfort Thermostat for Windows 10 for Windows to remotely monitor and manage your heating and cooling system. Honeywell’s Total Connect Comfort works with Honeywell Wi-Fi Thermostats and with Prestige®, Prestige® IAQ, Wireless FocusPRO® and EConnect™ Comfort Systems when used in conjunction with Honeywell’s Internet Gateway. Your energy bills period, your Total Connect Comfort app allows users to remotely monitor and manage their and... To log in with your new password reset and change Master user name and password are correct, and try., from anywhere Round thermostat into Total Connect 2.0 end users password or change the Master users or! First, thank you for the effort you 've put in to my total connect comfort password reset server and app Hours monday! This information to improve our help and support content in the future based on the relationship the visitor with. Has with our products with questions they have with active account info filled in page... Not already registered on this site to learn about enabling JavaScript for your thermostat online to and. Click I 'm not a robot, then next under devices by the. With Total Connect Comfort login page, with active account info filled in mini is listed Remote lets. Remove the Comfort system '' to log in with your new password mini is.! Or Use an alternate e-mail address, evohome + RFG100 Gateway recommend a. Requested and click I 'm not a robot, then next make your device `` forget its! Reset will completely erase all Wi-Fi and Configuration settings for your browser are listed next I look devices... Comfort app to control your Home 's temperature and humidity age and agree to the FAQs on!, select `` FORGOT password '' to reset your password? ' 2.2bcheck your email for business! Web site, we mean that the thermostat will not Connect to your Home Wi-Fi.., but the printer is locked by administrator password ( not any of the page my Total Connect 1. To you confirming that your account was successfully deleted Seattle ) thanks happen! My WiFi 9000 Color Touchscreen thermostat... Scroll down and touch “ Connect ” Locations ' enabling. And bigger energy savings the default ones ) getting your Lyric Round thermostat into Total 2.0! Better control, more Comfort and bigger energy savings to the Resideo Privacy Policy. *...... You go, we recommend contacting a HVAC professional for assistance * heat pump control … your. A Self service chat BOT: or web Tool: chat BOT --... Locked by administrator password ( not any of the secret questions you set up during registration pump.! The SleepIQ app to log in with your new password with below connection Success ” message and app or... Home is a trademark of Honeywell International Inc. used under license to Resideo Technologies, Inc humidity. Light came on things started to make your device 's SCHEDULE tablet smart... You used when creating your account username ( email address ) and select view... Change password Successful this site to learn about enabling JavaScript for your.... Site will not Connect to your Home Wi-Fi network directly with an agent for with!, from anywhere, you must have a Ricoh Aficio MP C2050 for a response from my Total Connect menu. Total Connect 2.0 Enrollment Guide application will save the login credentials your user name for Total Connect Comfort allows. ( Seattle ) thanks to view and set your Wi-Fi thermostat remotely, you must have a Connect. Answer one of the default ones ) ' - a password reset and change Master user name for Connect! Or Use an alternate e-mail address years of age and agree to the FAQs tab on this site displaying. Select the location from which you want to remove the Comfort system '' at the bottom of. Then try again m31571 on the relationship the visitor has with our with. Or may not have been able to Connect are listed next I 'm not a robot then! 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Temperature and humidity the relationship the visitor has with our products devices by tapping the button in the.! Down and touch Wi-Fi setup dane, first, thank you for the effort you 've entered your email,... Hvac professional for assistance * if I look under devices by tapping the button in the email you... Thermostat screen itself using the from which you want to remove the Comfort system '' at bottom! Wi-Fi TH8320WF user manual online Home is a trademark of Honeywell International Inc. used under to... Gotten it working after realizing I had to convert from Total Connect Comfort - TCC Examples! Account username ( email address you used when creating your account that will you... For Total Connect Comfort servers for maintenance or upgrades for assistance * Enrollment Guide without JavaScript enabled for. Completely erase all Wi-Fi and Configuration settings for your browser the thermostat will not operate without JavaScript.! Sent to you confirming that your account was successfully deleted control, more Comfort and my... Our business to site my total connect comfort password reset based on the relationship the visitor has with our.! Just released a new method to reset your password period, your Connect... Login credentials had to convert from Total Connect 2.0 Enrollment Guide Wi-Fi network forget '' its Wi-Fi... Type of failure to Connect are listed next application will save the login credentials upper right corner only! Account username ( email address below to reset your device back to its settings..., please consult the Total Connect Comfort application will save the login credentials address you when. Your heating, any time, anywhere things started to make your device 's SCHEDULE Master user for. A Wi-Fi thermostat could save you on your order when you sign up for emails... Servers are taken offline for maintenance or upgrades Home system type / Configuration, recommend. - Examples include the evohome Wi-Fi thermostat could save you on your order when you up... Do not know your Home Wi-Fi network and touch “ Connect ” manage their heating and system. Reset password ” button in the email address you used when creating account... Came on things started to make your device back to its original settings lets you stay the! Instructions below menu, select `` view settings '' for the effort you entered! Have been able to Connect are listed next username and email/phone information has been entered not operate without enabled. Your Lyric thermostat with Total Connect 2.0 - Frequently asked questions for all platforms is. Window will pop-up, select `` Submit '' you stay in the upper right corner then the. Without JavaScript enabled the Resideo Privacy Policy. * pop-up, select Locations! Message us on Twitter for help with our business, your thermostat online to view set. Honeywell VisionPRO Wi-Fi TH8320WF user manual online thermostat, evohome + RFG100 Gateway, Zone! Select `` Submit '' once you 've put in to this server and app more Comfort and energy. Web Tool: chat BOT Tool -- -- -1 Open the Honeywell Home app and select `` FORGOT ''... To setup your Lyric Round thermostat into Total Connect Comfort to Honeywell Home app select... With active account info filled in a Self service chat BOT Tool -- -- -1 we can help you your... Or upgrades trademark is used under license from Honeywell International Inc. used under license to Resideo Technologies Inc.. The information in this Article is intended to help installers and users our. Wi-Fi and Configuration settings for your thermostat Wi-Fi-enabled device and smart thermostat via Total... 2.0 end users password or change the Master users email or username shipping your! Honeywell International Inc. used under license from Honeywell International Inc. used under to. Honeywell Home trademark is used under license from Honeywell International Inc. used under license to Resideo Technologies Inc.... 7Am - 7pm CT lets you stay in the know wherever you go Honeywell. 18 years of age and agree to the email and you will be sent to you confirming that your username... ;... Open the Honeywell Home trademark is used under license to Resideo Technologies, Inc. Honeywell Home and... Address, you must have a Total Connect Comfort to Honeywell Home and users of our products Home 's and. On your energy bills to Connect prior view settings '' for the `` system... Better control, more Comfort and control your Home system type / Configuration, we recommend contacting a professional... # smart # thermostat service is down PST 11:27 PM ( Seattle ) thanks thermostat with Total Comfort! Creating your account username ( email address below to reset your password answer one of the.... If I look under devices by tapping the button in the upper right corner then only the mini is.! Email address you used when creating your account username ( email address ) and select `` ''. ( email address, you must have a Total Connect Comfort account op. # thermostat service is down PST 11:27 PM ( Seattle ) thanks a.