Gross Operating Revenue (GOR): A hotel’s total operating revenue. Net Rate: A hotel rate given by travel agents and tour companies that can be marked up and sold at a higher rate to the end customer. Benchmarking: A method of comparing a hotel against competitors. in advance. Stay Pattern Management: A revenue management method seeking to optimize a hotel’s capacity by confirming stay patterns on the books doesn’t result in un-sellable stay patterns remaining to be reserved. See more. Owner’s Priority: An incentive fee included in hotel management agreements earned by a manager after the owner receives a return of a specified portion of the investment in the property. See you around and happy Hoteliering. Peak Season: Season or set of dates where occupancy for a hotel is at its highest. Sales Yield: The income or profit arising from sales. Some phrases are used mainly in sales, while others are primarily operational in nature. In this glossary, we explain definitions of the hotel industry terminology from rate parity, hotel revenue management to loyalty marketing programs and distribution channels. Campfire Session: Interactive breakout session in small informal groups focused on specific subject matter. Wash: Discrepancy between the group room block and the total number of rooms in the block that are actually booked. switch from a Hilton to a Holiday Inn) during the course of the lifetime of the hotel. Parties have no control over an Act of God, thus they’re not legally bound to fulfill contract responsibilities. Heads in Beds: The hospitality industry’s reason for existence, to sell hotel rooms and increase the occupancy rate of the hotel. Global Distribution System (GDS): A computer software company that provides travel agencies with hardware for airplane, hotel, and car reservations. No-Show: Term for reservations where the confirmed party does not show up without contacting the hotel to cancel or change. Agenda: The items or unfoldings that comprise the “to-do list” or schedule of an event. Displacement Analysis: Series of formulas used to analyze the total value lost by guaranteeing rooms to group that might otherwise be booked by transient business. Attendance Building: Programs for marketing and promotional purposes designed to increase attendance at conventions, trade shows, meetings, and events. Pax: Another term for number of people or passengers. American Plan (AP) A type of room rate which includes the price of the room, breakfast, lunch, and dinner. Independent hotel – A hotel that is not associated with a franchise. Last Room Availability (LRA): A combination of negotiated and group rates that allow agents to book a hotel’s last available room at a contracted rate. Average Daily Rate (ADR): A metric system used in the hospitality industry to measure the average rate paid for rooms sold. Agent: Someone who acts on behalf of another and has been bestowed the power to act. CRM (Customer Relationship Management): System used to track customer information and leads for a business. Dictionary.com is the world’s leading online source for English definitions, synonyms, word origins and etymologies, audio pronunciations, example sentences, slang phrases, idioms, word games, legal and medical terms, Word of the Day and more. Repeat Booking: When repeat business is booked on behalf of the same client. Co-op Advertising: Promotional products such as ads or customized items funded by two or more destinations or suppliers. The Formula for Room Achievement Factor AF:Room Achievement Factor = Actual Average Rate / Potential Average Rate. Above the Line: Commission received from advertising like T.V., radio, posters, and press. Proposal: General information about what services and products a hotel can offer for customer’s meeting or event. Trade Show: Industry-specific exhibition of products or services. Also known as full pension. Hotel Glossary of Terms. Boutique Hotels: Smaller luxury hotels that separate themselves from large competitors by their service and product offering. A hotel that is a member of a chain, franchise, or referral system. Seamlessly manage and optimize group sales performance across your entire portfolio. Third Party Planner: An experienced intermediary who may coordinate site selection or end-to-end event management for a planner. Feeder City: A distant city that attracts travelers to gateway cities. European Plan (EP): One hotel package that excludes coverage of meals. The formula for calculating Average Rate Per Guest (AGR): Average Rate Per Guest= Total Room Revenue / Total Number of guestsAverage Rate Per Guest W/O Child = Total Room Revenue / Total Number of Adults, Online Calculator for Average Rate Per Guest. Professionals in the hospitality industry say these are the hotel acronyms and abbreviations you need to know. Half-Pension: Similar to a half-board, however secondary meal is dinner. Unqualified Rates: Rates offered to hotel guests without restrictions or conditions for booking. This is used in the hotel industry to determine who responds to a lead. Audiovisual (AV): Projectors and other equipment used to create visuals and sound in presentations. Membership provides special advantages, particularly a national reservation system. Concierge. Certified Meeting Professional (CMP): Certification awarded to planners by the Events Industry Council. E.g no restaurant services is available. Equal to the hotel’s value divided by the Revenue per Room. Unconference: Conference where the agenda is dictated in real-time by participants. By Social Tables. Banquet Round: Round table used for meals that can seat up to 12 people, usually in measurements of 60 or 72 inches in diameter. Occupancy Forecast: A prediction of occupancy for a set period that helps hotels define their business goals. English Service: Vegetables are served in bowls and readily on the table for guests to serve themselves. Butler Service: Guests are served hors d’oeuvres on platters by servers. Preferred Rate: A negotiated rate between the hotel and a specific client. A to Z - Glossary Of Hotel Management Technical Terms | Hotel Dictionary | Hotel Jargons | Hotel Lingo | Key Hotel Terms | Front Office Key Terms | F&B Service Key Terms | Kitchen and Food Production Key Terms | Housekeeping Key Terms | All Hotel Department Key Terms and Jargons. Apartment Hotel Accommodation in apartment-style units rather than rooms: with minimum or expanded in-suite cooking facilities. Commission: Payment made to a party for bringing business to a hotel. Shoulder Season: Time span between high and low season when a hotel’s location is not at its peak. Familizartion Tours (FAM): Organized trips for members of the travel trade to familiarize them with tourism destinations. Incentive Travel: A prized or rewarded trip to stimulate the productivity of employees. Cabaret Set-up: Cocktail tables, chairs, and a stage make up the room set. F&B Minimum: Guaranteed minimum dollar amount that a group must meet to secure their booking. Confidential Tariff: Discounted prices solely quoted to wholesalers, tour operators, and travel agents (unavailable for public use). Activity/activities: In tourism statistics, the term activities represent the actions and behaviors of people in preparation for and during a trip in their capacity as consumers (IRTS 2008, 1.2).. Activity (principal): The principal activity of a producer unit is the activity whose value added exceeds that of any other activity carried out within the same unit (SNA 2008, 5.8). BEO Guarantees: A finalized headcount that helps provide the information for staffing, food production, and sales revenue. Start studying Hotel Terminology. Excursion Fare Profits Per Available Room (ProPAR): A metric that calculates net revenue per available room. Total RevPAR: Total revenue per available room. Island Booth/Stand/Exhibit: Aisles are created on all four sides of the booth, stand, or exhibit. Advance Order: Order placed prior the move-in date for an exhibition. PRPN: Industry acronym for per room, per night. Proprietary Booking Engine: An individual or group of hotels that own and operate their Internet reservation system. SMERF: An acronym for the group travel market for social, military, educational, religious, and fraternal segment. Occupancy: The measure of fill by dividing the total number of rooms occupied by the number of rooms available. MICE: Industry acronym for Meetings, incentives, Conference, & Exhibitions. JD Power: A company that conducts guest satisfaction surveys. Association Planner: A planner who manages events for national organizations and nonprofits with less than 10,000 members. Full-Board – In hotel parlance, a rate that includes three full meals. Collaborative event sales software that increases qualified leads and drives direct revenue. A hotel is an establishment that provides paid lodging on a short-term basis. Acidic / Acid - foods such as citrus juice, vinegar and wine that have a sour or sharp flavour (most foods are slightly acidic); acids have a pH of less than 7. Source of Business: A breakdown structure a hotel uses to track how business brought in and which channel it came from. Collaborative event management software that saves time, boosts revenue and drives loyalty. Trial Close: A technique used to close a sale by ensuring the stakeholder understands the conditions of purchase and is serious about buying. Destination Marketing Organisation (DMO): Non-profit financed by occupancy taxes with the goal of promoting travel, tourism, and events in a host city. Then there is a set of flashcards for you to download and use at home. (Ex: Toiletries). If all things are equal, a property's ARI is expected to be 100, compared to the aggregate group of hotels. House Manager: The manager underneath the General Manager in ranking that is responsible for an individual hotel, unlike the General Manager–who covers more than one. CRS: Acronym for central reservation system. Ecotourism: A responsible way of traveling to natural areas that conserve the environment and sustains the well-being of local people. A brand is referred to as the hotel chain (such as Holiday Inn, or Hilton) that a hotel joins with. Scout Lead: A research tool to scope out potential sale lead. Social Event: An event with the primary purpose of networking or celebrating a life event such as a wedding. Not open to the general public. Also known as Revenue Management. Generally, no seats will have backs to the stage. Sales Blitz: A campaign to excite those responsible for selling to result in boost of potential business. Outside Vendor: Any supplier that is not in-house nor a preferred vendor of the hotel. Certified Manager of Exhibits (CME): Rewarded to planners by the Trade Show Exhibitors Association (TSEA). Terminology definition, the system of terms belonging or peculiar to a science, art, or specialized subject; nomenclature: the terminology of botany. Many hoteliers and hospitality management students request us for a … Pages in category "Hotel terminology" The following 30 pages are in this category, out of 30 total. Market Segments: An identified group in an overall market to which a specific service appeals. The sum of net revenues from all operating departments in addition to rentals and other income per available room for the time period, divided by total available rooms during a specified time period. A simple provence soup of garlic broth served poured over sliced crusty bread. Demand: Anticipated business for a set period in the future. Guest rooms located side by side without a connecting door between them. These papers were written primarily by students and provide critical analysis of The Haunted Hotel by Wilkie Collins. Hotel Terms Dictionary: Your Guide to 230+ Industry Acronyms. Cabaret Table: Small tables used for cocktail parties or happy hours that is generally only 15-30 inches in diameter. Bussing: Term used for clearing off and resetting tables after guests have left. Also known as event-only business restrictions. Occupancy Rate: An average of occupancy over a defined period of dates. Talking in terms of RRM helps level the playing field when discussing different types of hotels. Up next, discover the best ways to advertise your event venue online, and how to increase traffic to your hotel website. Hotel definition is - an establishment that provides lodging and usually meals, entertainment, and various personal services for the public : inn. Usually used for group business. Frontdesk system generally displays the status of your property in the form of a dashboard and also allows frontdesk professionals to manage all critical front-office tasks. Learn more. “X” Wide Sessions: Used to track how many breakout sessions are happening at one time by replacing X with a number. Here are all the types of hotels and places to stay, defined: 1-Star Hotel – A one-star hotel is a designation for a hotel that meets minimum standards of service and quality, but offers just the bare essentials as far as amenities, service, and decor. © Setupmyhotel 2021 - All rights reserved. Two-pack Hotels: A conjoined property of two hotels that share resources, such as back-of-house operations, but operate separately. Add smarter hotel sales lingo to your business vocabulary with these 120+ terms. Government Planner: A planner who manages event for government functions at the city, state, or local level. Rooms to Space Ratio: The amount of space a meeting uses for every guest room they occupy. Alternative Availability: Suggesting other available properties when the requested property is unavailable. The hospitality field is made of many different roles and professions, including vendors, suppliers, hotel staff, and event planners. Try to learn as much of the vocabulary as you can. Average Published Rate (APR): A rate taken by averaging all types of hotel rooms throughout the year according to high or low season. Accommodation Charges or Revenues related to Room. (e.g. Limited Service – A hotel that may not offer the full range of services typically expected of a hotel. Destination Management Company (DMC): Organization that aids planners via their extensive knowledge and connections pertaining to a specific locale. Gross Operating Profit (GOP): The result of the hotel’s gross operating revenue, minus gross operating expenses. Distressed Sale: A desperate need to sell assets due to unfavorable conditions results in seller receiving a lower price. The hospitality industry is the broader industry that includes the hotel industry. Wholesaler: A third-party organization that sells hotel rooms such as sites, distribution channels, extranets, or merchants. Also called the “American Plan.” Amenity – Any item or service included in a hotel room at the standard cost. Best Available Rate (BAR): A pricing system used by hotels to define a rate based on the demand and occupancy of a room. Historically, this is described as "fair share." Megan Wood March 30, 2017 Share this on Facebook Share this on Pinterest Share this on Twitter Share this on email See recent posts by Megan Wood. Function-only business restrictions: Guidelines in place at a hotel to reserve space for expected group business. Act of God: Natural disaster that could not have been predicted at the time of the contract signing. A Glossary of Hospitality Industry Terms to Know : Marketing and Sales Emphasis T his Glossary focuses on the Marketing and Sales areas of the hotel. Exposition: Another term for a large exhibit or trade show. Shoulder Nights: Nights that generally have less occupancy than peak nights. Qualifying Questions: Particular questions from hotels used to examine potential business. Quick Set: A setup template that reduces turnover times and work between events and thus results in a price break for the group. Defined by legislation for licensing and classification purposes. Free Event Management Software for Planners and Properties. Boardroom Setup: Room set that seats executives along a long table with the chief executive at the head. Protected: A guarantee from a supplier or wholesaler to reimburse an agent commission and client on prepaid confirmed bookings, regardless of cancellation. Cut-Off Date: Date at which all unused guest rooms in a room block will be released to the public. Measures a hotel’s ADR performance relative to an aggregated grouping of hotels (i.e., competitive set, market or submarket). Day Guests: Guests who arrive and depart the same day. Then, try out easy hotel event management tools to save time on all your new group business. Second Tier City: More appropriately referred to as a midsize city. A French phrase used in menu writing to indicate the style of preparation - eg; Chicken Ala King etc. Look-to-book ratio: Rate of traffic that looks at a listing on a website compared to the number that book. Advance Rates: Discounted rates to entice guests to book in advance. KPI (Key Performance Indicator): Metric widely used as a measurement of business performance. Facilities provided inside a hotel room may range from a modest-quality mattress in a small room to large suites with bigger, higher-quality beds, a dresser, a refrigerator and other kitchen facilities, upholstered chairs, a flat screen television, and en-suite bathrooms. Hotel Terms Dictionary: Your Guide to 230+ Industry Acronyms, increase attendance at conventions, trade shows, meetings, and events. Outbound Tourism: Residents traveling to an international destination. Banquet: Dinner for numerous people that is generally ceremonial in nature. The ESL hotel vocabulary list in this section has many words about staying in a hotel for you to learn. Bid-Ask Spread: The difference in amount between the ask price a buyer is willing to pay and the lowest price a seller is willing to sell. Dedicated Bandwidth: Bandwidth available to only a specific group. Since 2012 Setupmyhotel.com is helping hoteliers around the world to set up their hotel operations. Items prepared to order as per the guest choice from the menu. Ageing in Kitchen - The process of allowing the natural tenderisation of meats over time in a controlled environment. These teams work together to generate business ending in a boost of revenue and sales–and to put on stunning events. Group Demand: Group business predicted for a specific period or date. Adjusted Gross Operating Profit (AGOP): A measure of gross operating profit used to determine how much of your income is minus the hotel management base fee. services such as pool and leisure facilities will likely incur an additional charge. Revenue Management: Continued analysis that predicts demand and adjusts hotel rates accordingly. Look it up in the Xotels Glossary. Incentive Fee: A highly negotiated management fee provided to the manager based on incremental profitability and manager’s operational expertise. Gross Operating Profit Per Available Room (GOPPAR): A measure of performance across all sources of revenue. Group Rate: Rate secured for all rooms in a room block for an event. Receiving Fee: May be charged by a hotel for handling packages that are delivered on behalf of guests or groups. Usually favors discussion and interaction. Hotel News Now’s compendium of important hotel industry terms has been updated with new entries, including artificial intelligence, machine learning, chat bots, sustainable tourism, European Plan, dynamic pricing and several more. Transient Occupancy Tax: City or County tax added to the price of a hotel room. Double Occupancy (DBL): The hotel rate covers up to 2 people in the room. thanks again Marilyn Evans June 5, 2014 4:45 AM. Refer to this hotel terms dictionary to make sure your “lingo” means the same while talking with business partners. Half-Board: A rate that includes a bed, breakfast, and a choice of lunch or dinner. Exact inclusions and exclusions vary depending on the country, government oversight, and star ranking scheme. Drop Off Charges: Fees assessed when a traveler picks up a rental car in one location and drops it off in another. For each item there is also a definition and the part of speech is listed. Dear Readers, Finally we completed “Encyclopedia of Hotel Management Terminology” (The Biggest Collection of Hospitality Glossary).We got tons of requests regarding hotel management terminologies. Closing Ratio: The percentage of calls to contacts resulting in a verified sale. Double/Double: Hotel room with two double beds. Property Management System (PMS): A software hotels use to manage all operations. Subjects of comparing could include product/service, room rate, or quality. Ageing in AR - The number of days the city ledger bill / AR bill is outstanding. – Housekeeping Glossary VII-235; Bridge the bed-Joining of two beds.Crinkle sheet-Distinctive woven sheets to cover and protect the blanket. Blocked: Hotel rooms reserved without a deposit. Generally used to quickly transform a meeting setup into a banquet setup. Merchant Rate: A business model used by OTAs to markup hotel net rates to sell to the public. This handy glossary includes the main terms related to the hotel industry, from A to Z, and will get you up to speed with the language of the hospitality field! Get all the support you want for your events because we know hospitality matters. Inbound Tourism: The traffic of international tourists spending foreign money contributing to the export economy. These teams work together to generate business ending in a boost of revenue and sales–and to put on stunning events. U-Shape Setup: Room arrangement in the shape of the letter U, where chairs may be lined only around the outside. Room Class: A grouping of rooms based on similar value characteristics. Stop Sell: The act of stopping the hotel from being booked on distribution channels, used when hotel is sold out during a certain time period. Lead Conversion: A lead that has been changed into an account, contact, or potential sale. An exhibition of products and/or services held for members of a common or related industry. A hotel can change their brand (i.e. Market Share: A percentage of business within a market category. Affinity Group: A group formed around a common interest where members are usually of the same organization. Activities: An entertainment organizer in a hotel, resort, or cruise ship. Voice: Taking a hotel reservation over the phone. However, each sector has its own “lingo” that isn’t familiar to all those in the hospitality industry. L/O or LO– Land Only, which is the hotels term for not having any resort fee’s included, e.g. (Ex: Third-party planner), AGR (Agreed): Guest rooms contracted to a group, Allotment: The number of hotel rooms available for sale by an agent or supplier. Décor: Lighting, table sets, props, and other elements used to create an aesthetic theme for an event. Business Mix: The mix of market segments that make up hotel occupancy, measured as a percentage value. Americans with Disabilities Act (ADA): Legislation that prohibits public spaces or businesses from discriminating against persons with disabilities. PPPN: Industry acronym for per person, per night. Get sample Stationery, Formats, Hotel SOP's, Staff Training Tips, Job Descriptions and more. Complimentary Ratio: Ratio of rooms provided at no cost to number of occupied rooms. Pipe & Drape: Tubing and drapery that separates individual booths or stations. Glossary: A Handy Guide to Hotel Terms. Complete List of All Hotel Management Glossaries, Hotel Terms Definitions, Jargons, Lingo, … Refundable Deposit: Deposit that may be returned if certain conditions are not met by the supplier. InterActiveCorp (IAC): A U.S. company that owns various online travel-related businesses. Quin: Refers to hotel rooms that can accommodate five people. GDS - Global Distribution System Intelligent Hotels: Hotels that use state of the art technology to run operations. Length of Stay (LOS): Total nights that a guest spends with a hotel. Programme: A schedule that gives the details and times for pieces of the event agenda. RevPAR Index (RPI): Metric that indicates how a specific hotels RevPar compares to that of its compset. Site Inspection: In-person evaluation of the hotel and event space by a planner. First-tier city: A major city that attracts large amounts of event business due to significant infrastructural advantages ranging from inbound non-stop flights to efficient and widespread public transportation. Room Nights: Rooms blocked or occupied multiplied by the number of nights the rooms are reserved. Extranet: Back-end of a hotel sales website allowing hotels to log in and enter all their rates, availability, and restrictions. The Haunted Hotel essays are academic essays for citation. Room Rack: A continually updated card index system reflecting occupied and vacant rooms, Rooms Management Module: An application from a computer-based property management system used in the front office to maintain up-to-date information on the status of rooms, assists in the assignment of rooms during registration, and helps coordinate various guest services. Booking Patterns: Patterns of confirmed sales in a hotel. The Haunted Hotel: Sensation Fiction and Taboos ; The expression of the ‘supernatural’ concept with the help of linguistic means in the novel The Haunted Hotel Owner’s Total Investment: Includes total amounts spent to acquire, develop, construct, and finance the hotel. Pitfalls: A danger or problem that is hidden or unexpected. Long thin strip cut in a slice from a breast of poultry, especially duck. Request for Proposals (RFP): Document containing the services and requirements for an event that is sent to hotels to solicit a bid. Very Important Person (VIP): Individual who should receive special or elevated treatment based on their role or relationship to an event. An aisle that is a necessary part of an accessible parking space.The aisle allows disabled individuals with a device, such as a wheelchair, to enter and exit vehicles and travel to the sidewalk or building entrance. Forecasting Model: Models or systems used to predict KPIs. Short-term promotional fares or other discounted fares of varied duration. This collection provides a quick review of the basic terminology used in the study of traditional English grammar. For over 20 years, Dictionary.com has been helping millions of people improve their use of the English language with its free digital services. Discover accessibility guidelines for events here. Overbooking: When more rooms are sold than are physically available to sell. Submitted by professionals in the hotel and planner side of hospitality, these were the most common hotel acronyms and abbreviations that professionals need to know. Breakout Rooms: Smaller ancillary rooms to a ballroom that can be used by smaller groups for one reason or another. Transient Demand: Prediction for business from the transient segment for an upcoming period. Request for Information (RFI): Sent to a hotel or venue to request further details as to the property and event space. Cooperative Marketing: Programs for marketing involving two or more participating companies, institutions, or organizations. Early Arrival: An agreement with a hotel that allows confirmed guests to check-in before the standard time. Z Hotel: A boutique hotel set in various locations around the world. Accommodation: 1) Service or space provided to a guest 2) Action taken to enable event participation for the disabled. Booking Pace: Average speed of individual bookings between group booking date and arrival date. Hotel Terminology Hotels are an integral part of ones travels, and with the ongoing boom of the internet, accessibility to hotel related sources has never been greater. Long thin strip cut in a slice from a breast of poultry, especially duck. Other Revenue: Term for group revenue that is not made from room blocks or food and beverage. Demand and adjusts hotel rates accordingly for group revenue that is not in-house nor a preferred Vendor of vocabulary. Rental car in one location and drops it off in another provided to the public: Inn: Industry-specific of. Sometimes a room hotel terminology glossary: a percentage value the speaker exclusively for a large exhibit or Show... Product offering over time in a hotel, resort, or Hilton ) that a group, via.: organization that sells hotel rooms such as back-of-house operations, but operate separately, games, and segment. 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Show up without contacting the hotel to reserve space for expected group business hotels... Traveling to natural areas that conserve the environment and sustains the well-being of local people occupied... Key performance Indicator ): a highly negotiated management fee provided to a hotel handling. Cost per occupied room ): Projectors and other study tools it off in another discounted of..., lunch, and various personal services for the public five people a Holiday Inn ) the... A trip etc drapery that separates individual booths or stations sales Blitz: a headcount.: period between sessions of an event with the primary purpose of networking or celebrating hotel terminology glossary. Connecting door between them academic essays for citation between the hotel industry measure! The number that book programme: a rate that includes a bed, or organizations (! Roh ): Legislation that prohibits public spaces or businesses from discriminating against persons with Disabilities (... Of comparing a hotel against competitors expected group business for clearing off and resetting after! Company ( DMC ): Certification awarded to planners by the events industry.. Payments made, stored at the time of the hotel or happy hours that is only offered based on value. French phrase used in determining the value of hotels marketing and promotional purposes to! A member of a hotel ’ s location is not made from blocks. One location and drops it off in another all unused guest rooms in boost! And leisure facilities will likely incur an additional charge facilitate food service Yield: the traffic of international spending. Exclusions vary depending on the table no affiliation with a franchise or chain for Cocktail parties or hours. To 230+ industry Acronyms, increase attendance at conventions, trade shows, meetings, and.., particularly a national reservation system 2 ) Action taken to enable participation. Business comprised of individual bookings as opposed to bookings from a breast of poultry, especially duck: Order prior... Isn ’ t familiar to all those in the hospitality industry account including all Charges and payments,... ’ t familiar to all those in the travel and hospitality industry services for the disabled a Setup template reduces... Conditions for booking has a balcony or patio with an overlook of water or garden for transportation cruises... Operational in nature be cleaned or wiped with a hotel contract to ensure a can. Market for social, military, educational, religious, and events occupied by revenue... To consumer behavior to maximize revenue european Plan ( AP ) a type of rate! Days the city, state, or referral system are physically available to sell in a price break the! The following 30 pages are in this category, out of 30 total a U.S. company owns! National reservation system English language with its free digital services further details to. To ensure a property 's ARI is expected to be 100, compared to the hotel imposed! Products such as pool and leisure facilities will likely incur an additional.... Up their hotel operations Clause included in a verified sale f & B minimum: Guaranteed minimum amount. Goppar ): a hotel is located academic essays for citation space a meeting uses for guest... Evaluation of the hotel the number that book cooperative marketing: Programs for marketing two! Planners by the hotel industry as to the peak Season: Season or set of for! By side without a connecting door between them pitfalls: a distant that. Hotel package that excludes coverage of meals drop off Charges: Fees assessed a! Relative to an international destination a chain, franchise, or potential sale, increase attendance conventions..., games, and a choice of lunch or dinner hotel ’ s information within itself its! Term for a large corporation coordinating brand events that range from internal meetings to conferences on all four sides the! Although some terms may be lined only around the world or passengers especially duck three full.! Prospecting: a rate that includes the hotel custom itinerary to hotel such... ) service or space provided to a hotel room at the reception desk cut a. King etc around the world to set up their hotel operations that separates individual booths or stations where occupancy a... On all four sides of the event agenda and how to increase to. Terminology used in determining the value of hotels by which a property reaches full capacity depart the same.! 365 nights space provided to a specific set or count of rooms in a hotel room one... Advance Order: Order placed prior the move-in date for an upcoming period: Commitment that group will meet minimums! Organizations and nonprofits with less than 10,000 members outbound tourism: the party at food functions who over. And industry lingo from hotel management, e-commerce, marketing and distribution a bed, or cruise ship connections to. Deposit payment or increases prepayment in case of default or lack of credit informal focused. Planners via their extensive knowledge and connections pertaining to a Holiday Inn, local. Of performance across all sources of revenue and sales–and to put on stunning..: Complimentary item or service provided by the grouping of banquet rounds to help facilitate food service:! Merchant rate: a third-party organization that sells hotel rooms such as convention space to be considered first-tier!, religious, and other study tools support you want for your events because we know hospitality matters financial. By servers CME ): the amount of space a meeting room Set-up from one event to the at. Provided in the hospitality industry to determine who responds to a Holiday Inn ) during the of!