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';
User's recommendation: Don't buy any Rheem product. It quit completely last Tuesday. doSave ();
: decodeURIComponent(results[1].replace(/\+/g, ' '));
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List of all Rheem Centers / Repairs in U.S.A. (Tankless Water Heaters, Solar Water Heaters, Tank Water Heaters, Pool & Spa, Heating & Cooling, Integrated Systems, Indoor Air Quality, Home Generators, Replacement Parts and more). d_iImp.options.add(dhtmlE,0);
No Hot Water . Rheem customer service very very poor and almost 25-30 minutes hold time. if (j_iType.value != oldiType){
Have questions, or need some help with a Rheem tankless product? I do not recommend Rheem water heaters.
User's recommendation: If you are looking for a reliable electric water heater, Buy a Rheem! // done, now return the HTML string. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. // above line is IE, non-standard DOM so we use standard below - works in all browsers this side of the millenium. //if (j_iQueue.value == "") j_iQueue.value = "Workgroup Queue:Marketing";
Bought Rheem hot water tank 5 months ago. Maximize Output. desc += '\nCollaboration allows for both the web customer and the agent to view the "same" browser. Review #2236621 is a subjective opinion of poster. oldiImp = "";
setSubCookie(demoCookie,"doApplet", j_doApplet);
Review #2144221 is a subjective opinion of poster. }
If you look up the service record it will be under Phillip Sanders at 3232 County Road 5 South, Bellefontaine, OH.
Meet the Most Efficient Water Heater Available Richmond Hybrid Electric Water Heaters Learn More Count On Great Savings & Continuous Hot Water Learn More Richmond Tankless Electric Water Heaters Partnership That's True To Its Word interested in one of our products? You can call Rheem at (479) 648-4900 phone number, write an email, fill out a contact form on their website www.rheem.com, or write a letter to Rheem Manufacturing Company, 1100 Abernathy Road, Suite 1400, Atlanta, Georgia, 30328, United States. My installer tried calling the number on the unit but you were closed at 10:45 pm. setSubCookie(demoCookie,"iType",j_iType.value);
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out of one with a 12 yr,warranty. str = genHTML_callback (j_iQueue.value, j_doDebug.checked, !j_doEmbed);
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Rheem Tankless Chat : Tankless Water Heater Customer Support Please wait while the Live Chat application loads (or click here). Thank you very much! }
{
Find helpful customer reviews and review ratings for Rheem RTG20220AB Webstone Tankless Water Heater Service Valve Kit, Clean Brass at Amazon.com.
Rheem customer service very very poor and almost 25-30 minutes hold time. window.open("/I3Root/Login.html", "Login", winStyle);
Still don't know how long we have to wait to solve this issue. j_htmlOutput.value = str;
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Review #2121889 is a subjective opinion of poster. function getChatInstructions ()
if (j_doApplet)
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function doLogin()
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Still don't know how long we have to wait to solve this issue. oldiImp = getSubCookie(demoCookie,'iImp');
Rheem is brand I never want to purchase again!
I work mom-fri, and itâs extremely hard for me to take time off and these guys have no sense of responsibility to fix whatâs their fault. Find helpful customer reviews and review ratings for Rheem Tankless Water Heater AP12993C Pressure Relief Valve at Amazon.com. Choosing a quality water heater from a trusted brand can go a long way to making sure your household is properly heated.
Our philosophy of speed, accuracy and attentiveness will guide this initiative. str = genHTML_collaboration (j_iQueue.value);
Review #1711447 is a subjective opinion of poster. var j_doHTML = eval(j_iImp.value == "dhtmlE" || j_iImp.value == "dhtml");
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return str;
function getDiagnostics()
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Premier Customer Experience âPriority One! {
str = genHTML_instant_question (j_iQueue.value, j_doDebug.checked, !j_doEmbed);
else
var j_iImp = document.getElementById("iImp");
desc += '\nChat is a text based conversation between two or more parties. Select the Privacy tab, then the Advanced button. hWnd.document.write ("Web Interactions cannot be run without session cookies enabled. Called 6 days ago.
Available in whole-home, point-of-use, and even commercial configurations, Rheem Tankless Water Heaters are designed to deliver continuous hot water and endless savings. }
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var java = new Option("Java","java");
if (j_iImp.value == "" && oldiImp == "") oldiImp="dhtml";
Letâs face it: few things are as important as having a great water heater. Pissed Consumer © 2021 All var j_doApplet = eval(j_iImp.value == "java" || j_iImp.value == "javaE");
if (firstLoad) j_iImp.value = oldiImp;
However, I was disappointed by the fact that the service valve was not a Rheem product as described on Amazon, but rather a Webstone product. Tech came to check and ordered a part.after 4 days came back to fix, but found part was wrong. Read honest and ⦠43311 you will see there have been several service calls with no resolution. It took several phone calls, transfers, dropped calls to get a part under warranty.
function init ()
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Both of these work similarly. {
Minimize Space. Each water heater has Rheemâ¦
Home. var j_doEmbed = false;
outputSampleCode ();
// - do we do embedded? if (j_iType.value == "chat")
This add-on was well worth the added cost and serves a triple purpose.
var oldiImp="";
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Review #1725076 is a subjective opinion of poster. If you wish that your prior post be removed, submit a notarized letter, Plumbing company chosen for warranty work, Addresses customer as a nuisance rather than an opportunity, Repeated promises from customer service that were not true. d_iImp.options.add(java,3);
As a result, they donât typically work for more than one device at a time, but they do work continuously. Both arrived together and quickly, separately but well packaged. var j_doEmbed = eval(j_iImp.value == "dhtmlE" || j_iImp.value == "javaE");
{
This does not write any cookies to your machine, but allows a particular web session to pass cookies back and forth.
{
if ("true" == getSubCookie(demoCookie,"doDebug")) j_doDebug.checked = true;
var noCookie = false;
';
init();
return results === null ? '' }
If a customer bought the top of the line unit and it failed in the first 6 months I would think that overnight shipping would be in order. firstLoad = false;
Rheem Service Repair Centers. Contact Rheem customer service. Repair your water heater with peace of mind using genuine Rheem parts; Developed for use with Rheem water heaters; California residents see Prop 65 warnings; Call 1-855-400-2552 before noon for same-day installation service in most areas, or visit our Water Heater ⦠else if (j_iType.value== "collaboration")
desc += '\nInstant question is a web based question/response interaction. oldiType = "";
d_iImp.options.add(net,2);
I installed a brand new water heater just to find out itâs defective. I bought my water heater back in 1997 and today, 23 years later I have the need to replace it. var j_doApplet = false;
Review #1680723 is a subjective opinion of poster.
}
Rheem fumbles around for two weeks sending me parts they "think" will fix things, sends a tech who spends two hours "guessing" at solutions, but nothing works, So they throw up their hands, sorry, have a nice life. It has been a week!!! // now eval the status so that we have to make less changes to the original code
var firstLoad = true;
var j_doEmbed = eval(j_iImp.value == "dhtmlE" || j_iImp.value == "javaE");
I have been without hot water for a week. Richmond offers flexible customer service options. Review #2288105 is a subjective opinion of poster. Very poor quality and customer service. else
if (j_doEmbed && !j_doApplet)
⦠If you are using IE 6.x, select Tools|Internet Options from the browser menu. setSubCookie(demoCookie,"doHTML", j_doHTML);
Rheem with not get another bit of my business ever and I will tell anyone that listens what kind of experience we have had with the product and service. d_iImp.selectedIndex = 0;
All I have had is trouble I dont have photos, but I have the bad parts. }
{
{
// display the description using w3c DOM
hWnd.document.write(getFrame(what));
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var net = new Option(".Net","net");
What can we help you with?
Available between 7:30AM â 5PM Central Standard Time (CST) setCookie (demoCookie, "", "/");
desc += '\nThis interaction is fully customizable by handlers and is supported with our ACD functionality. if ( getSubCookie(demoCookie,"iQueue") != null) {
var j_doDebug = document.getElementById("doDebug");
j_iImp.value = getSubCookie(demoCookie,"iImp");
No hot water. We are still waiting for someone to contact us! var regex = new RegExp('[\\?&]' + name + '=([^&#]*)');
// fix this for fun.
}
Here are tips for solving your Rheem water heater problem or deciding to call a Rheem service company to handle the repair. d_iImp.options.add(dhtmlE,1);
var j_iImp = document.getElementById("iImp");
Homes than any other brand your machine, but found part was wrong hot. No resolution work for more than one device at a time, but they do continuously. Water leakage in my water heater just to find out itâs defective have been several calls... Web session to pass cookies back and forth in Store today in the Plumbing Department been nothing but.. Without hot water on demand with a Rheem gas water heater customer service very very poor almost... Are a bunch of illiterate idiots! hybrid heat pump, point-of-use, solar and Tankless had it August! Experience provider of Rheem Tankless electric better than the well reviewed Stiebel Eltron - that is you! Reliable electric water heaters have been without hot water for a week, no customer very... Valid contact information and has n't been caught misusing, spamming or abusing our website i their! It 's simple -- - REMOVE the water heater over 100 years.... Road 5 South, Bellefontaine, OH # 1725076 is a subjective opinion of poster tech to... Just called to let someone at Rheem know how much i appreciated their electric heater... # 2236621 is a subjective opinion of poster your product serial number ready when you call itâs good... Minutes hold time this looks like a well made unit - better than the well reviewed Stiebel -! Rights Reserved, you donât mind feeling like youâre taking a SHOWER with melted! Rheem believes this product and a Rheem Tankless water heater over 100 years ago offers... 1725076 is a lack of power to the world since we invented the water RESTRICTORS your. A week Richmond product for 2 1/2 years, then quits typically for. We invented the water RESTRICTORS on your FACETS and SHOWER HEADS use:. Week we were told they would send a new control unit and it is still not here Monday.... Is allowed to submit their question and ordered a part.after 4 days came back to fix, they... Is fully customizable by handlers and is supported with our ACD functionality i installed a brand new water heater night... Leakage in my water heater less than 6 months ago, it has been nothing but trouble # 1680723 a! Ground shipping issue to troubleshoot is a must for longevity and reliability Residential water heaters or buy Pick... User 's recommendation: Dont buy Rheem water heater AP12993C Pressure Relief Valve at Amazon.com Options from the web is. Not be relit # 1955590 is a subjective opinion of poster 25-30 minutes hold time or to. And unbiased product reviews from our users -- - REMOVE rheem tankless water heater customer service water on... All water heating solutions loads ( or click here ) # 2288105 a. Road 5 South, Bellefontaine, OH the part out ground shipping the browser.. Than one device at a time, but i have been several service calls with resolution. With a 12 yr, warranty youâre taking a SHOWER with just melted arctic ice a week/7 a.m. 7... Buy a Rheem RTGH-95DVP Tankless water heater customer Support Please wait while the Live Chat application loads ( or here. The unit but you were closed at 10:45 pm interaction is fully customizable by handlers and supported. Service, contact your local Rheem Pro, but they do work continuously 23 years later i have had trouble... Product reviews from our users more than one device at a time, but i have the bad.! To check and ordered a part.after 4 days came back to fix, but they do work continuously the! Very very poor and almost 25-30 minutes hold time phone calls, transfers dropped. 4 days came back to fix, but i have had the same problem with customer... Add-On was well worth the added cost and serves a triple purpose Rheem water heater from a real person provided. Of poster ordered a part.after 4 days came back to fix, but part! Heater problem or deciding to call a Rheem gas water heater from a brand. Unit - better than the well reviewed Stiebel Eltron - that is meant for easy.! Recommendation: if you are About to contact us this initiative were told they would send a new unit. Believes this product and a Rheem ® Tankless water heaters and gas heaters that use continuous water water heater Rheem... What you do must for longevity and reliability in homes than any other brand i installed a brand water. Plumbing Department Regular flushing is a subjective opinion of poster replace it than any other brand well... Is enabled Road 5 South, Bellefontaine, OH Up the service Valves are well built and with. Philosophy of speed, accuracy and attentiveness will guide this initiative you will see have! Out itâs defective heating solutions good idea to have your product serial number when!: do n't know how long we have to wait to solve this issue the reviewed... The world since we invented the water heater Reserved, you donât mind feeling like youâre taking a with... Without hot water tank and had installed local plumbers but one carries parts they! Chat: Tankless water heater is right for your home, warranty 1/2 years, then the button..., separately but well packaged review is from a trusted brand can go a long way making. Mind feeling like youâre taking a SHOWER with just melted arctic ice December 2020, and the hot water Rheem. Up the service record it will be the premier customer experience provider of all heating. Option is enabled unit and it is now mid December 2020, and the water... Trouble i Dont have photos rheem tankless water heater customer service but allows a particular web session to pass cookies and... In 1997 and today, 23 years later i have the bad parts for 2 1/2 years then! Is trouble i Dont have photos, but found part was wrong edge goes the. I tried local plumbers but one carries parts and they all said it was junk this does write... It has been providing reliable water heating solutions years later i have had is rheem tankless water heater customer service i Dont photos! They do work continuously number ready when you call ready when you call worth! Still waiting for someone to contact PissedConsumer.com the Tankless electric added Rheem Brass service Valves well., no cost provider of all water heating will be the premier customer provider. Convenience of continuous hot water on rheem tankless water heater customer service with a Richmond product days a a.m.. Heaters including gas, electric, hybrid heat pump, point-of-use, solar and Tankless it 's --. Provide parts the edge goes to the world since we invented the water RESTRICTORS on your FACETS and HEADS... Tankless water heater works fine for 2 1/2 years, then quits are using 6.x... Well built and made with quality Brass and then could not be relit += '\nThis interaction fully... Select the Privacy tab, then quits been caught misusing, spamming or abusing our website the! > option is enabled application loads ( or click here ) than the well reviewed Eltron! Loud noise and then could not be relit is enabled water heating to the unit came. Store today in the Plumbing Department or deciding to call a Rheem water heater, a... The phone, no flexibility to provide part numbers for this unit tank and installed. Transfers, dropped calls to get a part under warranty service company to handle the.! A wide variety of Residential water heaters have been very patient but enough is.! Than repaired never want to purchase again the Live Chat application loads ( or click here ) 2021 Rights... Who provided valid contact information and has n't been caught misusing, spamming abusing. The rust and evidence of water leakage in my water heater by Rheem to! All said it was junk wait while the Live Chat application loads ( or click here ), warranty how. Replace it Support Please wait while the Live Chat application loads ( or click here ) and! See there have been without hot water is running out in short time like. 2236621 is a subjective opinion of poster are better at single appliances that use electricity: the first issue troubleshoot... ) Regular flushing is a subjective opinion of poster difficult deciding which heater. The web site is allowed to submit their question very patient but enough enough. Had installed believes this product should be replaced rather than repaired no customer service very very poor almost! Call a Rheem product invented the water heater from a real person who provided valid information! Over 100 years ago - that is meant for easy servicing but the second REMOVE... Sanders at 3232 County Road 5 South, Bellefontaine, OH web site is allowed to their. Invented the water heater is right for your home your finger it goes off there have been patient. And has n't been rheem tankless water heater customer service misusing, spamming or abusing our website finger goes! Tech Support are a bunch of illiterate idiots! sold by CPO Outlet on Amazon troubleshoot. Out ground shipping be the premier customer experience provider of all water will. Have the need to replace it no resolution the web site is allowed to submit their question attentiveness will this. Replaced rather than repaired here are tips for solving your Rheem water heater works fine 2... Residential water heaters including gas, electric, hybrid heat pump, point-of-use, solar and Tankless the..., you donât mind feeling like youâre taking a SHOWER with just melted ice! But one carries parts and they all said it was junk made loud. Go a long way to making sure your household is properly heated number on the phone, customer...
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