If you’re responsible for the return shipping costs, you’ll see the price of return shipping, and be able to purchase your label. Learn more about returns on eBay and how return shipping labels work on eBay. Check the seller's return policy in the listing to see who is responsible for return shipping costs. Print an eBay return label. For more information, see our Condition of returned items policy. you guys know any other way to print it out ? If you're not using an eBay return label, you may be able to use one of these providers: For bulky items over 70kg, you may need to work with the seller to make alternative freight arrangements. eBay and PayPal (Archive) > Print Shipping Label for return from customer to m... cancel. The seller should upload the tracking details for the replacement or exchange item to the return request. Find the item under Returns and canceled orders. How should I return the item? Hope this helps. If you're returning an item that has a total cost of $750 or more, you'll need to use a tracked service with signature confirmation. It usually takes 3 to 5 business days for a PayPal refund to go through. Select View return details. Adding tracking details to your return helps protect against delays or issues in the refund process. Click On “My Bay” Make sure the barcode is clear so the carrier can scan it easily. thank you. Tip The seller should contact you through the return request with specific instructions about what to do. Although I haven't yet had to do a U.S. return label (thank goodness), my understanding is that it's a 2-step process. Then without having asked for eBay's help (the optional next step after several days) I received a message telling me the seller had i"approved a refund" and to ask the seller for a returns label. Enter your search term to display live search results. length 105cm, 0.25 cubic metres): If you didn't use an eBay label, select the carrier from the drop-down list, then enter the tracking number. Check the email we sent to your Messages - opens in new window or tab with the subject "Send the item back" for the date by which you should post it. Important Is there an easy way for me to create a return label through ebay even if I have to pay for it? eBay will track the delivery of the returned item. The seller's return policy in the listing determines who pays for return postage. Tip If the seller's return policy states that buyers are responsible for return postage, you'll have to pay but you can choose how you'd like to send it back. The eBay label will have a tracking number and this is recorded in your eBay account. If you have to pay the return postage costs and use an eBay label the cost will be included on your next monthly seller invoice as a fee. i have used email label to email via ebay app and still didn't work, also tried on 2 different computer. Yes. You'll need to send it back using the postage label or other method provided by the seller. Who pays for return postage depends on why you're returning it, and the seller's return policy. Make sure the information is correct and click Pay and Continue. Send an ebay shipping label. You can check on your refund in your Purchase history - opens in new window or tab. Complete the form and click Continue. I had a full refund a few days later. Tip These charges are based on rates eBay negotiated with Australia Post and Parcelpoint, and are typically less than what you would pay at the post office for the same item. An item should be returned in the same condition in which it was received. Here's how to print an eBay return label, if one is available: If you're paying for return postage, you'll see the postage cost and you can pay using PayPal or a credit card. The seller should provide a way for you to return the item, or offer you a refund. Scroll down to the “Returns and Cancelled Orders” section and click See Return Details beside the item you need to return. Whether the seller is paying for return postage, or you're responsible for the cost, in order to print an eBay return postage label, you'll need a PayPal account. Depending on the listing, you can return one item or multiple items. In some instances, return postage charges are estimated rather than based on the actual weight of the package. Here's how to add tracking information to your return or mark it as sent: You and the seller may come to an alternative arrangement about returning the item, such as bringing it in to one of their stores. Learn more about our signature confirmation requirements. 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